Comsky TallyBridge — Product Schedule

1. About this Schedule

This Product Schedule applies to Comsky TallyBridge (the “Service”), provided by Comhard Technologies Pvt Ltd (“Comhard”, “we” or “us”), based in Noida, Uttar Pradesh, India.

It forms part of the Comsky Terms of Service (the “General Terms”). Words defined there — including “Services”, “Account”, “Authorised Users” and “Customer Data” — carry the same meaning here. The following documents also form part of your agreement and are published at comsky.ai/legal: the Privacy Policy, the Acceptable Use Policy, the Cookie Policy, the Grievance Redressal Policy, the Refund Policy and, where we have signed one with you, a Data Processing Agreement.

Where this Schedule and the General Terms conflict, this Schedule prevails for Comsky TallyBridge. The General Terms continue to apply in all other respects. A signed Data Processing Agreement prevails on the processing of personal data.

You accept this Schedule when you first activate Comsky TallyBridge.

2. What the Service is

Comsky TallyBridge puts the data in your existing TallyPrime books into a secure cloud, and makes it available on your phone and in a browser console at tally.comsky.ai — without changing how you work in TallyPrime.

The Service has three parts:

• The Windows connector — a small application you install on the machine running TallyPrime. It reads your Tally data through Tally’s own XML gateway and sends it to the cloud in batches.
• The cloud console at tally.comsky.ai — showing outstanding balances with ageing, profit and loss, cash flow, key ratios, data sync logs and an AI analyst over your own figures.
• The mobile app — accessed with the same Comsky account.

The Service also lets you send payment reminders to parties directly from an outstanding or a bill, with the statement attached.

Your data is as of the last sync. The cloud keeps working when the TallyPrime machine is off, showing figures as of the last completed sync with a clear timestamp. The connector machine needs to be on and connected to the internet for new data to arrive. A figure that is out of date because the connector has not run is not a defect in the Service. You are responsible for keeping the connector machine running if you need current figures.

TallyPrime is unchanged. The connector is read-only unless you explicitly enable write-back as described in section 7. Nothing about the way you work in TallyPrime changes.

3. Service status

The current status of Comsky TallyBridge is shown on comsky.ai/products.

Where you hold a paid licence, the commercial terms in sections 5 and 6 apply regardless of the product’s overall status. A change of status does not require an amendment to this Schedule.

This Schedule currently carries no uptime commitment and no service credit. When a Service Level Agreement is published for TallyBridge, it applies automatically from the date shown.

4. What you need before you start

To use Comsky TallyBridge you need:

• A Comsky account at account.comsky.ai
• A valid, licensed installation of TallyPrime on a Windows machine that can reach the internet. Keeping that licence current is your responsibility; its cost is not part of your Comsky fees.

TallyPrime is a product of Tally Solutions Pvt Ltd, which is a third party. Comsky TallyBridge is not supplied, endorsed or supported by Tally Solutions, and we have no control over changes to TallyPrime, its data format or its XML gateway. TallyPrime is a Third Party Application under the General Terms and its own terms govern your use of it.

5. Free trial

A free trial of the full Service is available. The length of the trial is stated when you start it. No payment card is required, and the trial does not turn into a paid plan unless you choose one.

When the trial ends, the Service enters a read-only window and you are shown a prompt to activate a licence. Your synced data is retained during this window.

During the trial the Service is provided as-is, without warranty, support commitment or liability, to the extent the law permits.

6. Fees, the yearly licence and renewal

Licence. Comsky TallyBridge is sold as a yearly licence per installation. The current price is shown at comsky.ai/products. All prices are in Indian Rupees. GST is added at the rate in force and shown on your invoice. Please provide a valid GSTIN so that you can claim input tax credit.

Renewal. A yearly licence ends at the close of the licence year unless you renew it. It does not renew automatically unless you switch auto-renewal on from your account settings. We will remind you at least seven days before the licence ends. Where auto-renewal is on, we raise the invoice and attempt to collect payment as required. Continued non-payment may result in suspension as described in section 13.

Price changes. We will give at least thirty days’ notice before a price change applies to your licence. A price change applies from your next renewal.

Reminder messaging charges. Email reminders are included in your licence. WhatsApp and SMS reminders are charged separately at the rate shown before you send. These are in addition to your licence fee and are subject to section 9.

7. Write-back into Tally

Write-back is switched off by default. If you enable it, the Service can create a receipt, invoice or payment entry directly in your TallyPrime data.

Write-back changes your books. By enabling it you accept the following:

• You decide whether to enable write-back and which of your users may use it
• You are responsible for the correctness of every entry written back and for reviewing it in TallyPrime
• You must keep a current backup of your Tally data before enabling write-back and throughout its use
• We are not responsible for any entry you or your users caused to be written, or for any consequence of such an entry in your accounts, audit or statutory filings

Nothing in the Service constitutes accounting, tax or audit advice.

8. Users, roles and your accountant

Access within TallyBridge is granted per company. The account owner sees all companies; other users see only the companies and data you grant them access to. Roles — owner, admin, staff, viewer and accountant — control what each user can do.

You may invite your chartered accountant or external accountant with a viewer or accountant role, scoped to specific companies. Inviting a third party into your financial data is your decision. You are responsible for that decision and for everything they do with the access you grant.

A user licence is for one named individual and may not be shared between people. You may reassign a licence when a team member leaves.

9. Sending reminders

When you send a payment reminder through the Service by WhatsApp or SMS, you must:

• Contact only people who have agreed to receive messages from you, and honour opt-out requests promptly
• Follow Meta’s WhatsApp Business terms where WhatsApp is used
• Follow the rules of the Telecom Regulatory Authority of India and the Do Not Disturb registry, and register sender identities and templates where Indian telecom regulations require it
• Not use the Service for unsolicited bulk messaging of any kind

10. Your data

10.1 What we hold and where

The Service holds a copy of the Tally data your connector sends: ledgers, parties, vouchers, outstanding balances, stock and the derived figures the console displays. All data is stored in India. We do not transfer it outside India.

You own your Customer Data. We access, copy, store and transmit it only as needed to provide and secure the Service and as you instruct.

10.2 The AI analyst

The AI analyst answers questions about your own figures. Its output is generated text and may contain errors. It is not accounting, tax or financial advice. You should verify anything you intend to rely on against your own books.

10.3 Getting your data out and deletion

You can export your data from the console while your account is active and for thirty days after it ends. After that we delete it, except where the law requires us to keep it. Backups are deleted on their normal retention cycle.

Disconnecting the connector stops new data from arriving; it does not by itself delete the data already synced. If you want your synced data removed sooner, contact [email protected].

10.4 Personal data in your books

Your Tally data contains personal data about your parties and employees. For that personal data you are the Data Fiduciary and we are your Data Processor under the Digital Personal Data Protection Act, 2023. You are responsible for the notices, consents and lawful grounds your use of the Service requires.

Where you use WhatsApp reminders, Meta is a sub-processor for those messages. Our current sub-processor list is available on request at [email protected].

For cookies and browser storage set by the TallyBridge console, see the Comsky Cookie Policy at comsky.ai/legal/cookies. The console sets strictly necessary session and preference items only; no advertising or analytics cookies are set in the product console.

Where your business or the law requires a Data Processing Agreement, we will sign one with you.

If we confirm a personal data breach affecting your Customer Data, we will notify you without undue delay. Report a security concern to [email protected].

11. Acceptable use — TallyBridge specific

The Comsky Acceptable Use Policy applies in full to your use of TallyBridge. In addition, you must not:

• Connect the connector to TallyPrime data you are not authorised to read
• Use the Service to hold or process books belonging to another person or business without a written engagement that entitles you to do so
• Share a licence between companies or between people
• Attempt to access another customer’s data, or to reverse engineer the connector or the sync protocol

Where this Schedule and the Acceptable Use Policy differ on a point specific to TallyBridge, this Schedule prevails.

12. Support

Support is available by email to [email protected] and from within the console, during Indian business hours, Monday to Saturday, 9 am to 7 pm IST. Billing questions also go to [email protected].

This Schedule carries no contracted response or resolution time commitment. When a Service Level Agreement is published for TallyBridge, it will set out support response targets.

13. Cancellation, suspension and refunds

Cancellation. You may stop using the Service or close your account at any time. For a yearly licence, cancellation takes effect at the end of the current licence year. Cancellation stops the next renewal; it does not entitle you to a refund of the remainder of a licence year already paid for.

Suspension. We may suspend the Service where an invoice remains unpaid, where you breach the Acceptable Use Policy, where we have reasonable grounds to suspect illegal activity, or where a court, regulator, law enforcement agency or government authority requires it. Where an invoice goes unpaid, the following sequence applies:

To object to a suspension, write to [email protected] within thirty days of being notified. While the Service is suspended for non-payment, we keep your data for thirty days. If the amount remains unpaid, we may terminate the account and delete the data after giving you a further seven days’ written notice.

Refunds follow the Comsky Refund Policy at comsky.ai/legal/refund.

14. Liability

The limitation of liability in the General Terms applies to Comsky TallyBridge. Our total aggregate liability for the Service is limited to the amount of one month’s service fee paid by you for it. For a free trial, and for any feature supplied as an Early Access Service, we have no liability.

We are not responsible for any change to TallyPrime, its data format or its XML gateway made by Tally Solutions, or for any impact such a change has on the Service.

Nothing in this Schedule limits liability for fraud, wilful misconduct, death or personal injury, or anything else that cannot be limited by law.

15. Changes to this Schedule

We may modify this Schedule on notice to you by service announcement or by email to your primary address. A material change that affects your rights takes effect at least thirty days after we notify you. A material change that affects a yearly licence applies from your next renewal. A change required by law or needed to protect the security of the Service may take effect sooner, as stated in the notice.

16. Grievances and contact

Comhard Technologies Pvt Ltd, Noida, Uttar Pradesh, India.

Our Grievance Redressal Policy at comsky.ai/legal/grievance explains how a complaint is acknowledged, resolved and escalated under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.

This Schedule is governed by the laws of India. Disputes are resolved as set out in the General Terms: good-faith discussion for thirty days, then arbitration under the Arbitration and Conciliation Act, 1996, seated at Noida, Uttar Pradesh, with the courts of Noida, Uttar Pradesh having exclusive jurisdiction for matters not referred to arbitration.

Version 1.0 · Last updated on 4 November 2026