Compare
Four inboxes, and the
rows where they differ.
Every other tool in this table picks one connection to WhatsApp and lives with what that connection cannot do. Comsky Chat runs both, and adds your website chat to the same thread list.
| Capability |  Comsky Chat | Periskope | Wati | Intercom |
|---|---|---|---|---|
| WhatsApp groups | ✓ | ✓ | — | — |
| Connect by QR Linked device, no per-message fee | ✓ | ✓ | — | — |
| Official Cloud API for broadcast | ✓ | — | ✓ | Official API only |
| Both connections in one inbox QR for groups and daily chat, Cloud API for outbound | ✓ | — | — | — |
| Website chat widget in the same inbox | ✓ | — | — | ✓ |
| Verified end-user identity HMAC user hash on the widget | ✓ | — | — | ✓ |
| AI agent on your own knowledge base | ✓ | — | Chatbot builder | ✓ |
| Visual workflow automation | ✓ | Rules | ✓ | ✓ |
| Tickets from a single message | ✓ | Whole conversation | Whole conversation | Whole conversation |
| SLA policies and breach tracking | ✓ | — | — | ✓ |
| Full-text search tuned for Hinglish Mixed Hindi and English, no English stemming | ✓ | — | — | — |
| Database-level tenant isolation Enforced by the database, not only by app checks | ✓ | Not published | Not published | Not published |
| Data stored in India | ✓ India | Not published | Not published | US, EU or AU |
| Per-message fee to Meta Lower is better on this row | None on QR | None | Per conversation | Per conversation |
The table scrolls sideways.
Where the others are the better answer
Periskope has been running WhatsApp group operations at scale for longer than we have, and teams that live entirely inside groups find it mature and quick. If you never need a website widget, an AI agent or more than two roles, the comparison is closer than this table makes it look.
Wati is the right choice if compliant official-API marketing is the whole job. It is built on the Cloud API end to end, templates and all, and it does not pretend to do anything else. You pay Meta per conversation and you give up groups, and for some teams that trade is correct.
Intercom is a deeper helpdesk than we are. Its reporting, its help centre and Fin have years of work behind them. It is priced for a Western support org, it is not WhatsApp-first, and WhatsApp groups are not part of it.